These terms and conditions (Terms) govern your access to and/or use of the Service (as defined below) that Roibox SIA (ROIBOX, we, us, or our) provides access to you.
ROIBOX is a limited liability company established in the Republic of Latvia, with a registered seat at Madona, Saules iela 59A
, user or you
), and ROIBOX (together referred to as the Agreement
Access to Service may require Client e-mail, company name and/or first name and last name, e-mail, company website, job title or company representative, phone number, and industry that Client operates in. In addition, you may be required to provide your 10-digit Google Ads ID for us to send request access from our Google Ads manager account to yours. By providing the information listed on our website (Information) or using our Service, you confirm that you are at least 18 years of age and you are authorized to represent Client (a company) and accept the Terms on behalf of Client and that the Information you have provided to us is true and accurate. Hereinafter you and ROIBOX will be referred together as the Parties orseparately as the Party.
ROIBOX provides digital marketing campaign audit and location-based campaign optimization recommendations that are based on our spatial data analytics algorithms, and available databases (Service or Services). To provide Services ROIBOX will need to obtain access to your advertisement network account (for example, Google Ads manager account) for running a digital marketing campaign audit of your historic and current digital marketing campaigns, their performance, and potential for optimization (Access).
Uponcompleting registration steps on our Website (www.roibox.com
) and applying for our Services, we will send an Access request from ROIBOX Google Ads manager account to the Google Ads account you indicated in the Website application form. You will then receive anotification from your advertisement network account that a request for Access has been sent from us. To use ROIBOX Services you are required to approve the Access request and choose the account access level that you want to provide ROIBOX. Please note, that for us to provide Services to you, we require to hold at least Read-only
or Standard access
to your Google Ads manager account.
Please note that we do not create visuals or other creative content for your existing or new digital marketing campaigns. When providing you with campaign optimization recommendations, and in particular, digital marketing campaign location recommendations, ROIBOX does not consider any other variables that may or may not affect the results of your digital marketing campaign, such as industry, product specifics, pricing, running several identical campaigns in parallel, etc.
Upon receiving Information and Access as per that mentioned herein, you will be contacted by our team member with further recommendations on how to set up an optimized digital marketing campaign on your current Google Ads account (Recommendations). ROIBOX data scientist team will perform an audit of your current digital marketing campaign strategies in your Google Ads account and provide you with Recommendations on how to hyper-localize your digital marketing campaigns by limiting geographic areas to those that could improve your digital marketing campaign key performance indicators. Please note that free-trial of our Services is limited to 1 (one) digital marketing campaign per 1 (one) account you have on your advertisement management platform (for example, Google Ads), and is limited for 30 days starting from the day you integrate our Recommendations to your campaign (Free-trial period)
Although you will have full access and knowledge of your digital marketing campaign performance in your account, we will regularly prepare for you reports on the performance of that digital marketing campaign, that has been set up using our Recommendations. Please note that our Services foresee that continuous location-based (hyperlocalized) optimization of your campaign (Selected campaign) may be cyclical, i.e. we will provide you updated location analysis of the Selected campaign regularly, and provide further Recommendations on how to reduce geographic area scope of your Selected campaign (for example, we may recommend running your campaign in particular geographic areas, ZIP codes, counties, etc.) to gain further improvements on your Selected campaign performance.
During the Free-trial period, we will not charge you for any Services we provide, data analytics we perform, or any Recommendations that we provide to you. Please note that for continuous optimization of the Selected campaign we require that Access is not revoked, otherwise we may not be able to provide further Recommendations and our Services to you, but you are welcomed to use previous Recommendations even after you discontinue use of our Services.
Should you find that our Services satisfy your digital marketing campaign needs and expectations, after Free-trial we will invoice you 1% (one percent) of the Selected campaign advertisement spend every month and continue to provide our Services to you, which entails further and more detailed location-based optimization of your digital marketing campaigns. In case you want to use our Services for more than one digital marketing campaign, we will invoice you 1% (one percent) of the monthly advertisement spend you have for all campaigns you use our Services for.
You can discontinue usage of our Services at any time without notice or reason. We will not require you to delete or not use the location-targeting RECOMMENDATIONS that we have provided to you. Youcan remove ROIBOX account access from your GOOGLE ADS account at anytime.
Please note that in case you want to continue usage of our services after the Free-trial period, the Selected campaign will be transferred to an account created and managed by ROIBOX, and you will be provided with billing access to that particular account to enter your card details, to pay for the advertisement placement costs of your Selected campaign. You will also receive e-mail access to the account where your Selected campaign (or other campaigns you wish to be optimized) is placed, to receive regular reports of campaign performance. Note that you may be required to stop the previous Selected campaign from running in your account, as this would lead to self-cannibalization of digital marketing campaigns, and may negatively impact the performance of the Selected campaign running in our account after the aforementioned transfer. Furthermore, after the transfer of the Selected campaign, it may take up to 7 (seven) days for the Selected campaign to achieve results it had before the transfer due to the campaign learning phase timeframe and other factors that we may not have control over.
We confirm that Information is processed and stored by ROIBOX according to the European Union General Data Protection Regulation No 2016/679 (hereinafter referred to as the GDPR), and we will process such data in accordance with GDPR and the applicable personal data protection laws.
We will immediately notify you upon becoming aware that Information has been disclosed to an unauthorized third party.
You hereby ensure that you have received all necessary consents from data subjects, and you have ensured personal data processing basis, and complied with GDPR and applicable laws.
ROIBOX shall take a reasonable effort to settle any interruptions to our Service.
Client shall not commit actions that would endanger the safety of provision of Service as intended. If Client commits any acts or omissions that endanger the safety or performance of Service as intended, Information and/or personal data that is part of Information, Client shall be responsible and liable for such acts and omissions and any and all losses and damages thereby caused to ROIBOX or its partners.
ROIBOX shall not be held liable and/or responsible for any decisions or outcomes of decisions that Client makes based on usage of Service or results produced (Recommendations) or any information provided to Client by ROIBOX. The Client shall indemnify and hold ROIBOX harmless from all claims and all direct, indirect or consequential liabilities (including loss of profits, loss of business, depletion of goodwill and similar losses), costs, proceedings, claims, damages and expenses (including legal and other professional fees and expenses) awarded against, or incurred or paid by, ROIBOX, or any of its affiliates, asa result of or in connection with Client's failure to comply with there quirements of these Terms and/or applicable laws, including but not limited to ensuring all required third party consents for ROIBOX toaccess data and information including from third-party sources suchas bank accounts to provide services pursuant to these Terms.
Under no circumstances shall ROIBOX be liable for loss of profit or any other indirect damages or loss, including any liability of the other party to compensate a third party.
Service is provided on an "as is" basis, without warranties of any kind. Client is aware that ROIBOX makes no warranty in respect of the data quality of the Information or Recommendations, nor of it being accurate or complete.
"Intellectual property rights" shall mean all past, present or future rights, including but not limited to copyrights, moral rights, trademarks (trade names and service marks), inventions, patents (including patent applications), trade secrets, know-how, database, any other right in the intellectual property of every kind and nature and also right in or relating to registrations, renewals, extensions, combinations, divisions, and reissues of and applications to registerany of the rights referred to above as recognized in any country or jurisdiction in the world.
Client understands and agrees that ROIBOX is the exclusive owner of and hereby retains all right, title, and interest in and to Services rendered and any improvements or upgrades to Services developed.
ROIBOX hereby grants to Client a limited, non-exclusive, revocable license to use Service, and the results of using Service during the term of Terms.
Each Party agrees that, with respect to its use of the other Party's trademarks, marks and trade names provided or otherwise identified by the owning Party for the using Party's use: (a) as between Parties, all rights in and to such marks are owned by the owning Party; (b) the using Party will do nothing inconsistent with such ownership; (c) all uses of such marks shall inure to the sole benefit of and be on behalf of the owning Party; (d) it will use the owning Party's marksin accordance with any guidelines for the use of such marks asprovided by the owning Party from time to time; (e) it will not alterany such marks and shall use only exact reproductions there of assupplied by the owning Party; (f) will not assist or permit any thirdparty to do any of the mentioned in this clause; and, (g) at theowning Party's reasonable request, all depictions of such marks which the using Party intends to use will be submitted to the owning Party for approval of design, color, or other details.
Client acknowledges that Service may contain third-party software or open-source software or information and that the third-party software or information is not owned by ROIBOX and may be subject to additional restrictions imposed by the third-party software licensor or information owner. The Client agrees to abide by such additional restrictions.
Permitted use.You are not permitted to use this website (www.roibox.com)other than for the following purposes: (1) viewing this website and all its sections; (2) applying for our Services; (3) leaving contac tinformation; (4) contacting us; and (5) making use of other facilities that may be provided on the website.
You may be permitted to use Services repeatedly for normal business operation purposes in line with these Terms. You are not, however, allowed to back-engineer (or attempt to do so) the logic, values, data, or other parameters describing the locations provided by ROIBOX to you as part of digital marketing campaign optimization recommendations, or other content of Services, as that will be considered to be a breach of these Terms.
The use of automated systems or software to extract data from this website or www.roibox.com for commercial purposes, (‘screenscraping’) is prohibited unless the third party has directly concluded a written license agreement with ROIBOX.
Note that you are prohibited from recording or extracting data on this website with any automated programs, software, or any other method of screen scraping.
Terms shall remain in force until revoked.
ROIBOX reserves the right to, at any time, terminate or suspend your access to all or any parts of the Service, with or without cause, with or without notice, effective immediately. All provisions of these Terms, which by their nature should survive termination, shall so survive, including but not limited to, confidentiality, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
When submitting your application for use of ROIBOX services, you will have the option to upload your business or campaign performance data from other platforms to improve data analytics for the Selected campaign location-based targeting provided by ROIBOX. Please note that you are solely responsible about the legality of the content you provide in the data upload. In case you wish to make a data upload, make sure that your files do not contain personal data of your clients.
Disclosure will not be considered as a breach of Terms only in the following cases:
Confidential information is disclosed by a Party after this confidential information has become publicly known or available regardless of Parties (i.e., not as a result of a relevant Party);
Confidential information is disclosed in order to comply with applicable law or court order, in which case, if possible, with prior written confirmation of the other Party;
Confidential information is disclosed by Client to other entities in the same group with Client, if such entities are bound by the obligation to observe the confidentiality of the information.
For marketing purposes, ROIBOX is entitled to disclose to third parties that Client uses or has used our Service.
Parties undertake to respect the confidentiality rules set forth in these Terms, while these Terms is in force, as well as in case of terminating Terms without any time limit after the termination of Terms.
Terms shall be governed by and has been concluded in accordance with laws of Republic of Latvia.
If a dispute arises between Parties in connection with (execution of) the Terms, Parties shall make every effort to resolve them through amical and good faith negotiations. Written answers to any claims from a Party shall be provided within 20 (twenty) working days as of receiving the claim. If it proves impossible to resolve the dispute through negotiation, Parties shall settle the dispute in the courts of the Republic of Latvia in accordance with the Latvian laws. Relations between Parties, which are not stated in these Terms, shall be take place in accordance with Latvian laws in force. If any part of Terms or any transaction related to Terms (partly or in whole) is held to be invalid or unenforceable, such determination shall not invalidate any other provision of Terms or other transactions referred to herein, unless the deletion of such provision(s) would result in such a material change so as to cause the actions and transactions contemplated herein to be manifestly unreasonable.
A failure by a Party at any time or times to require performance of any provisions of these Terms shall in no manner affect its right to enforce the same, and the waiver by a Party of any breach of any provision of these Terms shall not be construed to be a waiver by such Party of any other subsequent breach or waiver by such Party of any breach of any other provision hereof.
These Terms and the rights and obligations specified herein shall not be assignable by Client except with our prior written consent.